BIDDING: 

All bidding is final and unable to be removed. If you are the winner of the item, you are required to purchase it.

This auction has pre-bidding available. The catalogue is live once published and open for pre-bidding online. Buyers can place bids at anytime before the lot is offered at auction, and our auction software bids on your behalf up to your maximum bid.

BUYERS PREMIUM:

A buyers premium of 16.5% (inc GST) is added to your winning bid amount. 

PAYMENT:

Payment is required within 24 hours of the completion of the auction.

We accept:
- Cash
- Credit Cards – Visa and Master Card (plus surcharge of 1%)
- Telephone payment or online EFT
- Cheques at the discretion of management (personal cheques supported by I.D.)

COLLECTION:

You are required to collect your purchases by 5pm the day following the auction.

A storage fee of $20 per day/per lot will be charged for late collections unless alternative arrangements have been agreed upon by management.

REFUND POLICY:

Lots will be listed and photographed as accurately as possible.

Items listed as A/F mean that the items have faults or are as found. When items are listed as A/F, the onus is on the buyer to request a condition report for more information on the damage.

All items listed at auction are secondhand or antique, therefore may have wear and tear consistent with age. We recommend viewing or asking for a condition report previous to purchasing to guarantee your satisfaction with the item. 

If discrepancy arises, it is up to Auctioneers discretion if a refund is possible.

Group lots (listed as: assortment, group, mixed, sundry or quantity) are not checked over for condition and are therefore sold as found.

No refunds are offered on group lots or lots marked as A/F.

We do not check electrical or mechanical items. They are sold as is.

Once the item has been picked up and removed from our auction rooms, a refund is no longer possible (exceptions for interstate buyers).

Refund requests must be done within 24 hours of purchase. 

REGISTRATION REQUIREMENTS:

A credit card is required to complete the registration process for online bidding. 

Your credit card will be charged with your purchases only after 3 business days if payment has not been received and/or you have no organised payment previously with us.

Your credit card will NOT be charged if you make payment within 3 business days, or previous arrangements made.

PRE-BIDDING

All online bidding before the lot is offered by the auctioneer is considered pre-bidding.

Pre-bidding is the same as absentee bidding, where you leave your maximum bid amount. The bidding will still progress in standard increments, where the item may sell at your maximum bid, with you being the under-bidder.

Example:
Your maximum bid is $30, with the starting price being $25. We take your the bid at $25, and another buyer bids against you at $30.